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13 Oct

M10533 – Deploying, Configuring, and Administering Microsoft Lync Server 2010

Category: IT Training, Microsoft Training

If you wish to book any of the course dates below or you would like further course information then please call Blake or Paul on 0845 519 7408 or email training@optimussourcing.com
5 Day Microsoft M10533 Course – RRP £1690 + VAT. Our price £1436 + VAT
14th November – London
21st November – Manchester, London
12th December – London
19th December – Wokingham
16th January 2012 – London, Manchester
23rd January 2012 – Edinburgh, Exeter, London
20th February 2012 – Leeds
5th March 2012 – London
12th March 2012 – London, Manchester
26th March 2012 – Wokingham
14th May 2012 – Exeter
21st May 2012 – Manchester
28th May 2012 – London
Overview
This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution.  The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this course build on each other to create a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam70-664.
This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment.
Prerequisites
Professionals should have at least 3 years’ experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.
In addition to their professional experience, students who attend this training should have an understanding of the following telecommunications concepts:
The difference between TDM and VoIP
Gateways and PBX
Session Initiation Protocol (SIP)
Codecs
Dialing plans
Students should also understand the following general concepts:
Networking fundamentals, including TCP/IP/UDP, DNS
Active Directory principles and management
Windows Server 2008 fundamentals
Public Key Infrastructure (PKI)
Exchange Messaging concepts
PowerShell basics
SQL Server concepts and operation
Delegates will learn how to
After completing this course, students will be able to:
Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
Deploy Lync Server 2010
Configure users and rights using Role Based Access Control (RBAC)
Deploy and manage Lync 2010 clients
Configure and manage external user access using the Edge server role
Deploy basic Enterprise Voice functionality
Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
Configure the Response Group Service, including agent groups, queues, and workflows
Configure and manage conferencing
Configure and use archiving and monitoring
Perform back up and restore of Lync Server 2010 critical data
Improve bandwidth management using Call Admission Control (CAC)
Configure and deploy Enhanced 9-1-1
Configure a Survivable Branch Server for a branch office
Course Outline
Module 1: Features and Architecture of Microsoft Lync Server 2010
This module introduces the architecture and topology of Lync Server 2010. It also explains a high-level overview of Lync Server 2010 features and capabilities, including enhanced social networking capabilities, and the improved administrative experience provided by the Central Management Store and the Lync Server Control Panel. Additionally, it provides an overview of the new Topology Builder tool.
After completing this module, students will be able to:
Describe the features and capabilities of Lync Server 2010
Describe the architecture and server roles of Lync Server 2010
Describe the management tools of Lync Server 2010
Module 2: Deploying Microsoft Lync Server 2010
This module introduces the planning and implementation tasks necessary deploying Microsoft Lync Server 2010 Enterprise Edition. It also explains the Lync Server 2010 infrastructure requirements, the topology design and publishing process, as well as the steps required to prepare Microsoft Active Directory Domain Services (AD DS), deploy a Front End server and pool, and prepare for the deployment of the remaining server roles.
After completing this module, students will be able to:
Prepare for the deployment of Lync Server 2010
Review the design process
Deploy Lync Server 2010
Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
This module explains how to configure and manage users in Lync Server 2010. It describes the configuration management options in Lync Server 2010, including the Lync Server Control Panel and the Lync Server Management Shell. It also covers the basic syntax for working in Microsoft Windows PowerShell. Additionally, it describes the Role Based Access Control (RBAC) administrative model in Lync Server 2010, and highlights the predefined roles and the process to create new custom roles.
After completing this module, students will be able to:
Use Lync Server 2010 management interfaces
Configure Role Based Access Control
Module 4: Client and Device Deployment and Management
This module explains how to effectively manage desktop clients and devices in a Microsoft  Lync Server 2010 environment. It describes how to create and define client and user policies in Lync Server 2010, as well as new procedures for deploying clients and devices.
After completing this module, students will be able to:
Prepare for client deployment
Deploy and manage clients
Prepare for device deployment
Deploy and manage IP phones
Module 5: External User Access
This module explains how to support external access in a Microsoft  Lync Server 2010 deployment. It describes the features and functionality of the Edge Server that support user communication and collaboration with external users, and internal user access to public IM services. Additionally it explains how to configure network routing for the Edge Server, obtain and install certificates, and create and modify Access Edge Policies for federated, remote, and public scenarios.
After completing this module, students will be able to:
Define the Edge Server role
Consider topologies for external user access
Deploy Edge Server
Module 6: Configuring Basic Enterprise Voice Functionality
This module provides an overview of the major components, features and topology requirements of Microsoft  Lync Server 2010 Enterprise Voice. It explains the capabilities and components that are new or enhanced in Lync Server 2010. It also describes how to prepare, configure, and deploy basic Enterprise Voice functionality.
After completing this module, students will be able to:
Describe the features of Lync Server 2010 Enterprise Voice
Prepare for the deployment of Lync Server 2010 Enterprise Voice Functionality
Deploy and configure Lync Server 2010 Enterprise Voice Functionality
Module 7: Extending Enterprise Voice Functionality
This module explains how to configure policies, routes, and usage records. It also describes how to implement the call park and unassigned number features.
After completing this module, students will be able to:
Configure Enterprise Voice Functionality
Introduce the Call Park feature into your Enterprise Voice Deployment of Microsoft  Lync Server 2010
Introduce the Unassigned Number feature into your Enterprise Voice Deployment of Lync Server 2010
Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
This module describes the prerequisites for integrating Exchange Server 2010 UM with Lync Server 2010. It also explains how to create and configure a UM dial plan. Additionally, it covers how to use the tools and services needed to integrate Exchange Server 2010 UM with Lync Server 2010. Finally it explains how to enable a user for UM integration with Lync Server 2010.
After completing this module, students will be able to:
Perform the necessary tasks to prepare for the integration of Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
Integrate Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
Module 9: Implementing Response Groups
This module introduces the Response Group Service and the changes that have been implemented with Microsoft Lync Server 2010. It describes RGS components, including queues, agent groups, workflows, and interactive workflows. It also explains how to use tools such as Lync Server Control Panel, Lync Server Management Shell, and Response Group Configuration Tool to manage workflows.
After completing this module, students will be able to:
Describe the function of the Response Group Service and its new features
Describe the components of the Response Group Service and their settings
Describe the tools used to configure and manage response groups
Module 10: Conferencing in Microsoft Lync Server 2010This module introduces conferencing in Lync Server 2010. It also explains dial-in conferencing in Lync Server 2010 and how to manage and administer conferencing policies.Lessons
Introduction to Conferencing in Lync Server 2010
Dial-In Conferencing in Lync Server 2010
Managing and Administering Conferencing Policies
After completing this module, students will be able to:
Describe the conferencing modes in Lync Server 2010
Describe the Lync Server 2010 conferencing features
Discuss the conferencing architecture and infrastructure components
Explain conferencing call flows
Explain the conferencing deployment and migration considerations
Module 11: Monitoring and Archiving
This module describes the features and configuration of the Monitoring and Archiving services. It also explains how to interpret the Quality of Experience (QoE) reports and use this information to better manage and deliver a high-quality user experience for Microsoft Lync Server 2010.
After completing this module, students will be able to:
Describe the archiving service
Describe the monitoring service
Configure the archiving and monitoring services
Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
This module explains the requirements for high availability as well as the requirements for the Domain Name System (DNS) load balancing feature. It also describes the tools and methods for successfully backing up and restoring a Lync Server 2010 environment. Additionally, it explains how to backup and restore and export and import critical Lync Server 2010 data.
After completing this module, students will be able to:
Describe the high availability options
Describe the tools for backing up and restoring Lync Server 2010
Export and import critical Lync Server 2010 data
Back up and restore critical Lync Server 2010 data
Module 13: Call Admission ControlThis module introduces Call Admission Control (CAC) in Lync Server 2010 and describes the various components. It explains how to deploy and use CAC bandwidth management to help prioritize and control allocation of network resources to real-time communications sessions.
After completing this module, students will be able to:
Describe an overview of CAC features and functionality
Configure and implement Call Admission Control
Module 14: Deploying and configuring Enhanced 9-1-1
This module introduces Location Information Server (LIS), which builds on Enhanced 9-1-1, technology to provide location information to users of a network. It explains how to deploy and configure LIS for use with or without Enhanced 9-1-1.
After completing this module, students will be able to:
Explain the function, features, components, and requirements of Enhanced 9-1-1
Deploy and configure Enhanced 9-1-1
Module 15: Voice Resiliency Features of Lync Server 2010
This module describes the voice resiliency features of Lync Server 2010. It explains how voice resiliency is used to provide continuous Enterprise Voice service so that users can continue making and receiving calls, even if the central site or the WAN link from a branch to its central site becomes unavailable. It also explores multiple failure scenarios such as central site failover, branch site failover, and WAN failover.
After completing this module, students will be able to:
Explain voice resiliency in Lync Server 2010
Explain the features available during various outage scenarios.

If you wish to book any of the course dates below or you would like further course information then please call Blake or Paul on 0845 519 7408 or email training@optimussourcing.com

5 Day Microsoft M10533 Course – RRP £1690 + VAT. Our price £1436 + VAT

23rd April 2012 – London

30th April 2012 – Manchester

14th May 2012 – Exeter, London

21st May 2012 – Stockport

28th May 2012 – London

25th June 2012 – Leeds

2nd July 2012 – Manchester

9th July 2012 – London

23rd July 2012 – London, Wokingham

13th August 2012 – London

3rd September 2012 – London, Manchester

17th September 2012 – London

15th October 2012 – London

29th October 2012 – Wokingham

5th November 2012 – Manchester

12th November 2012 – London

3rd December 2012 – London

M10533 Microsoft Training Course Overview
This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution.  The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this course build on each other to create a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam70-664.
This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment.

M10533 Microsoft Training Course Prerequisites
Professionals should have at least 3 years’ experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.

In addition to their professional experience, students who attend this training should have an understanding of the following telecommunications concepts:

  • The difference between TDM and VoIP
  • Gateways and PBX
  • Session Initiation Protocol (SIP)
  • Codecs
  • Dialing plans
  • Students should also understand the following general concepts:
  • Networking fundamentals, including TCP/IP/UDP, DNS
  • Active Directory principles and management
  • Windows Server 2008 fundamentals
  • Public Key Infrastructure (PKI)
  • Exchange Messaging concepts
  • PowerShell basics
  • SQL Server concepts and operation

M10533 Microsoft Training Course Delegates will learn how to
After completing this course, students will be able to:

  • Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
  • Deploy Lync Server 2010
  • Configure users and rights using Role Based Access Control (RBAC)
  • Deploy and manage Lync 2010 clients
  • Configure and manage external user access using the Edge server role
  • Deploy basic Enterprise Voice functionality
  • Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
  • Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
  • Configure the Response Group Service, including agent groups, queues, and workflows
  • Configure and manage conferencing
  • Configure and use archiving and monitoring
  • Perform back up and restore of Lync Server 2010 critical data
  • Improve bandwidth management using Call Admission Control (CAC)
  • Configure and deploy Enhanced 9-1-1
  • Configure a Survivable Branch Server for a branch office

M10533 Microsoft Training Course Outline

Module 1: Features and Architecture of Microsoft Lync Server 2010
This module introduces the architecture and topology of Lync Server 2010. It also explains a high-level overview of Lync Server 2010 features and capabilities, including enhanced social networking capabilities, and the improved administrative experience provided by the Central Management Store and the Lync Server Control Panel. Additionally, it provides an overview of the new Topology Builder tool.
After completing this module, students will be able to:
Describe the features and capabilities of Lync Server 2010
Describe the architecture and server roles of Lync Server 2010
Describe the management tools of Lync Server 2010

Module 2: Deploying Microsoft Lync Server 2010
This module introduces the planning and implementation tasks necessary deploying Microsoft Lync Server 2010 Enterprise Edition. It also explains the Lync Server 2010 infrastructure requirements, the topology design and publishing process, as well as the steps required to prepare Microsoft Active Directory Domain Services (AD DS), deploy a Front End server and pool, and prepare for the deployment of the remaining server roles.
After completing this module, students will be able to:
Prepare for the deployment of Lync Server 2010
Review the design process
Deploy Lync Server 2010

Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
This module explains how to configure and manage users in Lync Server 2010. It describes the configuration management options in Lync Server 2010, including the Lync Server Control Panel and the Lync Server Management Shell. It also covers the basic syntax for working in Microsoft Windows PowerShell. Additionally, it describes the Role Based Access Control (RBAC) administrative model in Lync Server 2010, and highlights the predefined roles and the process to create new custom roles.
After completing this module, students will be able to:
Use Lync Server 2010 management interfaces
Configure Role Based Access Control

Module 4: Client and Device Deployment and Management
This module explains how to effectively manage desktop clients and devices in a Microsoft  Lync Server 2010 environment. It describes how to create and define client and user policies in Lync Server 2010, as well as new procedures for deploying clients and devices.
After completing this module, students will be able to:
Prepare for client deployment
Deploy and manage clients
Prepare for device deployment
Deploy and manage IP phones

Module 5: External User Access
This module explains how to support external access in a Microsoft  Lync Server 2010 deployment. It describes the features and functionality of the Edge Server that support user communication and collaboration with external users, and internal user access to public IM services. Additionally it explains how to configure network routing for the Edge Server, obtain and install certificates, and create and modify Access Edge Policies for federated, remote, and public scenarios.
After completing this module, students will be able to:
Define the Edge Server role
Consider topologies for external user access
Deploy Edge Server

Module 6: Configuring Basic Enterprise Voice Functionality
This module provides an overview of the major components, features and topology requirements of Microsoft  Lync Server 2010 Enterprise Voice. It explains the capabilities and components that are new or enhanced in Lync Server 2010. It also describes how to prepare, configure, and deploy basic Enterprise Voice functionality.
After completing this module, students will be able to:
Describe the features of Lync Server 2010 Enterprise Voice
Prepare for the deployment of Lync Server 2010 Enterprise Voice Functionality
Deploy and configure Lync Server 2010 Enterprise Voice Functionality

Module 7: Extending Enterprise Voice Functionality
This module explains how to configure policies, routes, and usage records. It also describes how to implement the call park and unassigned number features.
After completing this module, students will be able to:
Configure Enterprise Voice Functionality
Introduce the Call Park feature into your Enterprise Voice Deployment of Microsoft  Lync Server 2010
Introduce the Unassigned Number feature into your Enterprise Voice Deployment of Lync Server 2010

Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
This module describes the prerequisites for integrating Exchange Server 2010 UM with Lync Server 2010. It also explains how to create and configure a UM dial plan. Additionally, it covers how to use the tools and services needed to integrate Exchange Server 2010 UM with Lync Server 2010. Finally it explains how to enable a user for UM integration with Lync Server 2010.
After completing this module, students will be able to:
Perform the necessary tasks to prepare for the integration of Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
Integrate Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010

Module 9: Implementing Response Groups
This module introduces the Response Group Service and the changes that have been implemented with Microsoft Lync Server 2010. It describes RGS components, including queues, agent groups, workflows, and interactive workflows. It also explains how to use tools such as Lync Server Control Panel, Lync Server Management Shell, and Response Group Configuration Tool to manage workflows.
After completing this module, students will be able to:
Describe the function of the Response Group Service and its new features
Describe the components of the Response Group Service and their settings
Describe the tools used to configure and manage response groups

Module 10: Conferencing in Microsoft Lync Server 2010
This module introduces conferencing in Lync Server 2010. It also explains dial-in conferencing in Lync Server 2010 and how to manage and administer conferencing policies.
Lessons
Introduction to Conferencing in Lync Server 2010
Dial-In Conferencing in Lync Server 2010
Managing and Administering Conferencing Policies
After completing this module, students will be able to:
Describe the conferencing modes in Lync Server 2010
Describe the Lync Server 2010 conferencing features
Discuss the conferencing architecture and infrastructure components
Explain conferencing call flows
Explain the conferencing deployment and migration considerations

Module 11: Monitoring and Archiving
This module describes the features and configuration of the Monitoring and Archiving services. It also explains how to interpret the Quality of Experience (QoE) reports and use this information to better manage and deliver a high-quality user experience for Microsoft Lync Server 2010.
After completing this module, students will be able to:
Describe the archiving service
Describe the monitoring service
Configure the archiving and monitoring services

Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
This module explains the requirements for high availability as well as the requirements for the Domain Name System (DNS) load balancing feature. It also describes the tools and methods for successfully backing up and restoring a Lync Server 2010 environment. Additionally, it explains how to backup and restore and export and import critical Lync Server 2010 data.
After completing this module, students will be able to:
Describe the high availability options
Describe the tools for backing up and restoring Lync Server 2010
Export and import critical Lync Server 2010 data
Back up and restore critical Lync Server 2010 data

Module 13: Call Admission Control
This module introduces Call Admission Control (CAC) in Lync Server 2010 and describes the various components. It explains how to deploy and use CAC bandwidth management to help prioritize and control allocation of network resources to real-time communications sessions.
After completing this module, students will be able to:
Describe an overview of CAC features and functionality
Configure and implement Call Admission Control

Module 14: Deploying and configuring Enhanced 9-1-1
This module introduces Location Information Server (LIS), which builds on Enhanced 9-1-1, technology to provide location information to users of a network. It explains how to deploy and configure LIS for use with or without Enhanced 9-1-1.
After completing this module, students will be able to:
Explain the function, features, components, and requirements of Enhanced 9-1-1
Deploy and configure Enhanced 9-1-1

Module 15: Voice Resiliency Features of Lync Server 2010
This module describes the voice resiliency features of Lync Server 2010. It explains how voice resiliency is used to provide continuous Enterprise Voice service so that users can continue making and receiving calls, even if the central site or the WAN link from a branch to its central site becomes unavailable. It also explores multiple failure scenarios such as central site failover, branch site failover, and WAN failover.
After completing this module, students will be able to:
Explain voice resiliency in Lync Server 2010
Explain the features available during various outage scenarios.

5 Day Microsoft M10533 Course – RRP £1690 + VAT. Our price £1436 + VAT

If you wish to book any of the course dates above or you would like further course information then please call Blake or Paul on 0845 519 7408 or email training@optimussourcing.com

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