RRP £1790 + VAT  Our Price £1495 + VAT

If you would like further information or would like to book any of the training course dates below then please call 0845 519 7408 or email training@optimussourcing.com

16th April 2012 – London, Edinburgh

23rd April 2012 – London

30th April 2012 – Manchester

14th May 2012 – London, Bristol

28th May 2012 – Birmingham, Manchester, Leeds

11th June 2012 – London

18th June 2012 – London, Bristol

25th June 2012 – London

2nd July 2012 – Glasgow, Exeter

9th July 2012 – Manchester

16th July 2012 – London, Newcastle, Aberdeen

23rd July 2012 – Birmingham

30th July 2012 – London

6th August 2012 – London

13th August 2012 – London, Bristol

20th August 2012 – London

10th September 2012 – London, Birmingham, Manchester

17th September 2012 – London

24th September 2012 – London, Glasgow

Citrix XenApp 6.5 Basic Administration

Overview

Citrix XenApp 6.5 Basic Administration training course provides the foundation necessary for administrators
to effectively centralize and manage applications in the datacenter and instantly deliver them as a service to
users anywhere. Learners will receive training for installing and configuring Citrix XenApp 6.5 for Windows
Server 2008 R2, Citrix Receiver and plug-ins, as well as for using administrative consoles and tools to
configure resources, policies, server and farm settings, printers, virtualized applications and more.
Audience This course is intended for IT professionals, such as server, network and systems administrators
familiar with Microsoft Windows environments, including Windows 2008 R2 administrators interested in
becoming a XenApp administrator. Existing XenApp administrators or systems engineers interested in
updating their XenApp skills, receiving Citrix authorized training on XenApp 6.5, or achieving certification for
XenApp 6.5 are ideal candidates. Systems engineers, sales engineers, analysts, consultants and architects
also are also appropriate candidates for this course.

Prerequisites

Before taking this course, Citrix recommends that learners have the following:
Familiarity with Microsoft Windows Server 2008 R2
Experience with Microsoft SQL Server or enterprise database servers
Experience with Active Directory and Group Policy
Basic understanding of Microsoft Remote Desktop Services
Familiarity with application virtualization technologies, such as Citrix application streaming or Microsoft App-
V
Basic understanding of Windows Server networking concepts, such as DNS, IIS®, load balancing, and file
and printing services
Exposure to basic system administration concepts, including logging, software upgrade procedures and high
availability operations
Familiarity with server monitoring tools
Basic understanding of VPN concepts, including SSL encryption and certificates
Delegates will learn how to
Topics covered in this course include:
Introducing XenApp
Licensing XenApp
Installing XenApp
Administrative Configuration
Installing and Configuring Web Interface
Delivering Applications and Content
Streaming Applications
Configuring Policies
Configuring Load Management
Optimizing the User Experience
Configuring Self Service Applications
Configuring Printing
XenApp Security
Monitoring XenApp
Additional Components

Course Outline

Module 1: Introducing Basic Administration for Citrix XenApp 6

XenApp Editions
XenApp Features
XenApp Architecture: XenApp Components; Single and Multiple Farm Environments; XenApp Servers:
Session host-only and Controllers; Data Store; Data Store Updates and the Local Host Cache; Independent
Management Architecture; Data Collectors; Data Collector Election; Zones; Additonal XenApp Components
AppCenter
Test Your Knowledge

Module 2: Licensing XenApp

Overview
To License XenApp: Licensing Communication; License Communication Process; License Types; Citrix
License Server; Microsoft Remote Desktop Services; Remote Desktop Licensing; Additional Licensing
Considerations
License Administration Console: Port Configuration; Delegated Administrators in the License Administration
Console
Installing Licensing: Manual Installation and Configuration; Removing Licensing; License Server
Considerations
License File Management: Obtaining License Files; To Add License Files; Subscription Advantage
High Availability Considerations: Additional License Server Processes; License Server Clustering
Test Your Knowledge

Module 3: Installing XenApp

Overview
XenApp Server Role Manager
Hardware Requirements
Software Requirements
Installation Decisions
Server Configuration Tool
Dyamic Data Center Provisioning
Role-based Uninstall
XenApp Configuration Options: Which Farm or Zones Will Be Used in the Environment? Which Server Will
Be Used as the License Server? Which Database Engine Will Be Used for the Data Store Database? Will
Shadowing Be Enabled? On Which Port Will the Citrix XML Service Run? When Will Users Be Added to the
Local Remote Desktop Users Group? Will Pass-through Authentication Be Used in the Environment? Will
Information in the Data Store and Configuration Logging Databases be Protected with IMA Encryption?
Web Interface Installation Decisions;
Test Your Knowledge

Module 4: Configuring XenApp Administration

Overview
Worker Groups: Managing Worker Groups
Administrator Privilege Levels: Creating Administrator Accounts; Configuring Administrator Permissions;
Configuring Folder Permissions; Delegating Administration
Configuration Logging: Creating the Configuration Logging Database; Configuration Logging Database
Settings; Enabling Configuration Logging
Test Your Knowledge

Module 5: Installing and Configuring Web Interface

Overview
Web Interface Ports: Web Interface Communication Process
Web Interface Installation: Installing the Web Interface
Site Creation: Creating a Web Interface Site; Site Creation Considerations; XenApp Web Site Configuration
Options; XenApp Services Site Configuration
Web Interface Site Modification: Modifying the Web Interface Configuration File; Using the Web Interface
Management Console
Specifying Citrix Plug-in Backup URLs
Site Appearance: Site Customization Options; Session Preferences; Session Options; User Options
Workspace Control: Workspace Control Functionality; Workspace Control Configuration Options; Workspace
Control User Customization; Configuring Workspace Control; Session Termination
Citrix Plug-ins and Web Interface: Plug-in Deployment Options; Automatically Detecting Plug-ins; Client
Detection
Authentication Configuration: Authentication Options; Generic RADIUS Support; Explicit Authentication;
Pass-through Authentication; Smart Card Authentication; Citrix XML Service Trust Relationships
Secure Access Configuration: Access Methods; Network Address Translation; Network Address Translation
Access Types
Server Configuration: Configuring Multiple Farms; Adding Farms; Configuring Load Balancing; Enabling
Fault Tolerance; Specifying the XML Communication Port; Ticket Expiration Settings
Web Interface Site Removal
Troubleshooting Web Interface Issues
Test Your Knowledge

Module 6: Delivering Applications and Content

Overview
Published Resources: Published Resource Types; Resource Publishing Phases; Resource Name and
Location; Server Assignment; Configured or Anonymous Accounts; Users and Groups; Resource Publishing
Settings
VM Hosted Apps: Components of VM Hosted Apps
Organizing Published Resources for Users
Advanced Published Resource Settings: Access Control; Content Redirection; Implementing Resource
Limits and Client Options; Configuring Resource Appearance
Published Resource Configuration: Session Pre-Launch; Managing Connections to Resources; Disabling or
Hiding a Published Resource
Troubleshooting Application Delivery Issues
Test Your Knowledge

Module 7: Streaming Applications

Overview
Application Streaming: Application Streaming Benefits; Application Streaming Components; Application
Streaming Communication Process; Streaming App-V Packages
Citrix Offline Plug-in: Citrix Offline Plug-in Cache; Citrix Offline Plug-in Installation
Citrix Streaming Profiler: Profiling Process; Installing the Citrix Streaming Profiler; Creating a Profile; Profile
Security Setting
Targets; Inter-Isolation Communication; Profile Preference Settings; Profile System Requirements; Profile
Installation Types; Profile Properties; Known Limits for Profiling Applications; Target Properties; Upgrading an
Application in a Target
Application Delivery Methods
The Use Web Delivery Method
To Stream to Servers
Publishing a Streamed Application: Specifying an Alternate Profile for a Published Application; Enabling the
Least-Privileged User Account
Configuring Sites for Streaming Applications: Support for Both Remote and Streaming Applications
Offline Access Management: Indirect Membership to the Offline Access List; Providing Offline Access; Offline
Access Period; Renewing Offline Access Period; Application Caching; Pre-Deployment of Streaming
Applications
Troubleshooting Streaming Issues
Test Your Knowledge

Module 8: Configuring Policies

Overview
Group Policy Integration: IMA-based Group Policies; Group Policy Extensions; Group Policy Architecture
Policy Evaluation: Policy Application Process; Policy Processing and Precedence; Policy Changes Example;
Policy Precedence Exceptions
Policy Rules
Support for Policy Templates
Policy Filtering
Policy Modeling
Test Your Knowledge

Module 9: Configuring Load Management

Overview
Load Manager
Load Balancing: Load Balancing Process
Load Calculation: Load Calculations
Load Evaluator Configuration: Creating Custom Load Evaluators; Thresholds for Load Management;
Assigning Load Evaluators to Servers and Applications
Load Balancing Policies: Creating Load Balancing Policies; Force Application Streaming
Preferential Load Balancing: Preferential Load Balancing Example; Preferential Load Balancing
Considerations
Troubleshooting Load Management Issues
Test Your Knowledge

Module 10: Optimizing the User Experience

Overview
Optimizing Session Performance: Enabling Display Settings
HDX Broadcast Session Reliability: Enabling HDX Broadcast Session Reliability
HDX Broadcast Session Reliability Considerations
HDX RealTime: Enabling HDX RealTime; Understanding HDX RealTime Design Considerations
HDX Plug-n-Play: Enabling HDX Plug-n-Play; Understanding HDX Plug-n-Play Design Considerations
HDX MediaStream Windows Media Redirection
HDX MediaStream Flash Redirection
HDX 3D Image Acceleration: Enabling HDX 3D Image Acceleration
HDX 3D Progressive Display: Enabling HDX 3D Progressive Display
User Profiles: Differentiating User Profile Types; Redirecting User Data; Managing User Profiles; Enabling
Profile Management; Understanding the Profile Management Logon Process
Troubleshooting User Experience Issues
Test Your Knowledge

Module 11: Configuring Self-Service Applications

Overview
Self-Service Applications Technologies
Citrix Receiver: Citrix Receiver for Windows; Citrix Receiver for Macintosh
Citrix Merchandising Server: Citrix Merchandising Server Architecture
Plug-ins: Supported Plug-ins, Clients and Receivers; Plug-in Delivery; Client for Java; Installation
Considerations
Troubleshooting Self-Service Application Issues
Test Your Knowledge

Module 12: Configuring Printing

Overview
Printing Concepts: Printing Definitions; Printer Types; Printing Security
Default Printing Behavior: Altering the Default Printing Behavior
Printer Provisioning: User Self-Provisioning; Printer Auto-Creation
Printing Pathways: Network Printing Pathway; Client Printing Pathway; Printing Pathway Demonstration
Printer Drivers: Printer Driver Types
Citrix Universal Printing: Enhanced MetaFile Format; Print Preview; Citrix Universal Printer; Configuring Citrix
Universal Printing
Administrator-Assigned Network Printers: Adding a Network Printer; Editing Network Printer Settings;
Specifying the Default Printer
Workspace Control and Proximity Printing: Configuring Proximity Printing
Printing Preferences: Printing Properties; Printing Preference Hierarchy; Configuring Printer Property
Retention
Printing Bandwidth
Troubleshooting Printing Issues
Test Your Knowledge

Module 13: Securing XenApp

Overview
XenApp Security Solutions
SecureICA
Citrix SSL Relay: SSL Relay Communication; Configuring SSL Relay
Access Gateway: Access Gateway Deployment Scenarios; Access Gateway Communications; Digital
Certificates; Securing Access to Hosted Applications; SmartAccess
Web Interface Configuration: Access Methods; Access Gateway Settings; Configuring Web Interface for
Access Gateway Connections
Security Configuration Best Practices
Troubleshooting Access Gateway with XenApp
Test Your Knowledge

Module 14: Monitoring XenApp

Overview
Health Monitoring and Recovery
Service Monitoring for XenApp: Service Monitoring Components; Service Monitoring Communication;
License Usage Monitoring: Configuring License Alerts; Viewing License Usage; Viewing Historical License
Data
Workflow Studio Overview: Workflow Studio Architecture; Workflow Automation Use Cases
Accessing the Farm using PowerShell
Administering the Farm using Commands
Test Your Knowledge

Module 15: Additional Components

Overview
SmartAuditor: SmartAuditor Components; Session Recording Process
Single Sign-on: Single Sign-on Components; Single Sign-on Process
Branch Optimization: Branch Repeater Components; Branch Optimization Process for the Plug-in
Provisioning Services: Provisioning Services Components
Power and Capacity Management
XenServer: XenServer Components
Test Your Knowledge

If you would like further information or would like to book any of the training course dates above then please call 0845 519 7408 or email training@optimussourcing.com

RRP £1790 + VAT  Our Price £1495 + VAT

If you would like further information, wish to discuss your learning requirements in more detail or would like to book any of the training courses detailed below then please call 0845 519 7408 or email training@optimussourcing.com
26th March 2012 – Manchester

23rd April 2012 – London

18th June 2012 – Manchester

2nd July 2012 – London

24th September 2012 – London, Manchester

Citrix XenApp 6.5 Advanced Administration

Overview

This course provides learners with the skills necessary to monitor, maintain, optimize and troubleshoot Citrix
XenApp 6.5 environments running on Windows Server 2008 R2 software. Learners are introduced to the
tools used to monitor the XenApp farm, record farm activity and generate reports. In addition, learners take
away the skills needed to maintain data and server integrity and to scale, optimize and troubleshoot the
XenApp farm. This course encourages learning by doing and includes many hands-on exercises that
reinforce and expand on the course content.
Audience This course is intended for IT professionals, such as server, network, and system administrators
familiar with Microsoft® Windows ServerTM 2008 R2 environments. System engineers, analysts, consultants,
architects and Citrix partners are appropriate candidates for this course. Existing XenApp administrators,
especially those with basic XenApp 6.5 experience and those who are interested in achieving CCAA or
CCEE certifications, are ideal

Prerequisites

The following are preparatory recommendations for this course:
Working knowledge of Microsoft Windows Server 2008 R2 with Remote Desktop Services
Familiarity with Microsoft SQL Server 2008 Reporting Services
Working knowledge of the architecture and administrative tasks associated with Citrix XenApp 6.5
CXA-206-1 Citrix XenApp 6.5 Basic Administration
Basic knowledge of XenServer, EdgeSight, Branch Repeater and XenDesktop

Course Outline

Troubleshooting the XenApp environment
Scaling the XenApp environment
Creating farm redundancy
Maintaining the XenApp environment
Optimizing the XenApp environment
Optimizing printing
Monitoring XenApp with standard utilities
Monitoring XenApp with EdgeSight
Securing XenApp

If you would like further information or would like to book any of the training course dates above then please call 0845 519 7408 or email training@optimussourcing.com

If you would like further information, wish to discuss your learning requirements in more detail or would like to book any of the training courses detailed below then please call 0845 519 7408 or email training@optimussourcing.com

Evaluating vSphere? Before you begin, attend the vSphere Overview course to gain a solid understanding of the features that help to reduce your IT costs while improving efficiency, availability, flexibility, and manageability.

VMware vSphere: Overview

The following learning path shows the recommended courses for Operators:

1. Gain the knowledge necessary to work effectively with VMware virtual machines by attending Skills for Operators or learn how to use Lab Manager as a virtual lab, application development, demonstration, testing, and staging environment.

VMware vSphere: Skills for Operators

Using VMware vCenter Lab Manager

Operator Learning Path:

Other VMware Learning Paths:

System Administrator

IT Architect / Designer

Desktop Administrator

If you would like further information, wish to discuss your learning requirements in more detail or would like to book any of the training courses detailed above then please call 0845 519 7408 or emailtraining@optimussourcing.com

If you would like further information, wish to discuss your learning requirements in more detail or would like to book any of the training courses detailed below then please call 0845 519 7408 or email training@optimussourcing.com

Evaluating vSphere? Before you begin, attend the vSphere Overview course to gain a solid understanding of the features that help to reduce your IT costs while improving efficiency, availability, flexibility, and manageability.

VMware vSphere: Overview

The following learning path shows the recommended courses for Desktop Administrators:

1. Gain a solid understanding of vSphere by attending the Install, Configure, Manage or the What’s New Course. The What’s New course is designed for people who have previously attended the Virtual Infrastructure (VI) 3.5 class or hold a VCP3 certification.

VMware vSphere: Install, Configure, Manage

VWware vSphere: What’s New

2.Gain a solid understanding of VMware View by attending the VMware View: Install, Configure, Manage course

VMware View: Install, Configure, Manage

3. After completing the course in step 2, you are prepared to take deep-dive into specific advanced concepts of VMware View.

Application Virtualization with VMware ThinApp

VMware View: Design Best Practises

Desktop Administrator Learning Path

Other VMware Learning Paths by role:

System Administrator

IT Architect / Designer

Operator

If you would like further information, wish to discuss your learning requirements in more detail or would like to book any of the training courses detailed above then please call 0845 519 7408 or email training@optimussourcing.com

VMware Learning Paths - IT Architect / Designer Role

If you would like further information, wish to discuss your learning requirements in more detail or would like to book any of the training courses detailed below then please call 0845 519 7408 or email training@optimussourcing.com

Evaluating vSphere? Before you begin, attend the vSphere Overview course to gain a solid understanding of the features that help to reduce your IT costs while improving efficiency, availability, flexibility, and manageability.

VMware vSphere: Overview

The following learning path shows the recommended courses for IT Architects / Designers:

1. Gain a solid understanding of vSphere by attending the Install, Configure, Manage or the What’s New Course. The What’s New course is designed for people who have previously attended the Virtual Infrastructure (VI) 3.5 class or hold a VCP3 certification.

VMware vSphere: Install, Configure, Manage

VWware vSphere: What’s New

2. After completing one of the classes in step 1, you are ready to take a deep-dive into the advanced capabilities of vSphere and prepare for Advanced Certification with the following courses:

VMware vSphere: Design Workshop

DRBC Design – Disaster Recovery and Business Continuity Fundamentals

IT Architect / Designer Learning Path

Other VMware learning paths by role:

System Administrator

Desktop Administration

Operator

If you would like further information, wish to discuss your learning requirements in more detail or would like to book any of the training courses detailed above then please call 0845 519 7408 or email training@optimussourcing.com

Evaluating vSphere? Before you begin, attend the vSphere Overview course to gain a solid understanding of the features that help to reduce your IT costs while improving efficiency, availability, flexibility, and manageability.

If you would like further information, wish to discuss your learning requirements in more detail or would like to book any of the training courses detailed below then please call 0845 519 7408 or email training@optimussourcing.com

VMware vSphere: Overview

The following learning path shows the recommended courses for System Administrators:

1. Gain a solid understanding of vSphere by attending the Install, Configure, Manage or the What’s New Course. The What’s New course is designed for people who have previously attended the Virtual Infrastructure (VI) 3.5 class or hold a VCP3 certification.

• VMware vSphere: Install, Configure, Manage
• VWware vSphere: What’s New

1. After completing one of the classes in step 1, you are ready to take a deep-dive into the advanced capabilities of vSphere and prepare for Advanced Certification with the following courses:

• VMware vSphere: Troubleshooting
• VMware vSphere: Manage for Performance
• VMware vSphere: Manage and Design for Security
• VMware vSphere: Automation with vSphere PowerCLI
• VMware vSphere: Transition to ESXi

System Administrator Learning Path:

Other VMware Learning Paths by role:

IT Architect / Designer

Desktop Administrator

Operator

If you would like further information, wish to discuss your learning requirements in more detail or would like to book any of the training courses detailed above then please call 0845 519 7408 or email training@optimussourcing.com

2 Day Training Course

RRP £1160 + VAT.  Our Price £986 + VAT.

If you would like further information or would like to book any of the training course dates below then please call 0845 519 7408 or email training@optimussourcing.com

9th August 2012 – Bristol

2 Day Training Course

RRP £1160 + VAT.  Our Price £986 + VAT.

If you would like further information or would like to book any of the training course dates below then please call 0845 519 7408 or email training@optimussourcing.com

10th April 2012 – London

16th April 2012 – Manchester

8th May 2012 – London, Leeds

14th June 2012 – London

5th July 2012 – London

19th July 2012 – Aberdeen

16th August 2012 – London

13th September 2012 – London

4th October 2012 – Leeds

18th October 2012 – London

1 Day Training Course

RRP £545 + VAT.  Our Price £465 + VAT.

If you would like further information or would like to book any of the training course dates below then please call 0845 519 7408 or email training@optimussourcing.com

23rd March 2012 – London

29th June 2012 – London

30th July 2012 – London

7th September 2012 – London

4 Day Training Course

RRP £2110 + VAT.  Our Price £1795 + VAT

If you would like further information or would like to book any of the training course dates below then please call 0845 519 7408 or email training@optimussourcing.com

19th March 2012 – London

17th April 2012 – Newcastle

8th May 2012 – London

9th July 2012 – London

16th July 2012 – Manchester

3rd September 2012 – London

15th October 2012 – Stockport

Overview

This hands-on training course builds your skills in the VMware View™ suite of products: VMware® View Manager, View Composer, and VMware ThinApp™. This course is based on the View 5.0 and ThinApp 4.6 releases.

Target Audience
System administrators and system integrators responsible for deploying the VMware virtual desktop infrastructure

Before attending this course, you must be able to perform the following tasks:

• Create a template in VMware vCenter Server™ and deploy a virtual machine from the template.
• Modify a template customization file.
• Open a virtual machine console in vCenter Server and access the guest operating system.
• Configure Active Directory services.

VMware View 5: Install, Configure, Manage Training Course Prerequisites

Required

• Experience in Microsoft Windows Active Directory administration
• Experience with VMware vSphere™

Recommended

• Completion of VMware vSphere: Install, Configure, Manage

Delegates will learn how to

At the end of the course, you should understand the features and operation of View and be able to do the following:

• Install and configure View components
• Create and manage dedicated and floating desktop pools
• Deploy and manage linked-clone virtual desktops
• Configure user profiles with View Persona Management
• Configure and manage desktops that run in local mode
• Configure secure access to desktops through a public network
• Use ThinApp to package applications

Course Outline

Course Introduction

• Introductions and course logistics
• Course objectives

Introduction to VMware View

• View features and components

View Connection Server

• Installation and configuration

View Desktops

• View Agent
• PCoIP and RDP remote display protocols
• USB redirection and multimedia redirection

View Client Options

• View Client
• View Client with Local Mode
• Thin clients
• Virtual Printing with View Clients

View Administrator

• Configuring the View environment
• Managing users, sessions, and policies
• Configuring and provisioning automated pools of desktops
• Role-based delegated administration
• Managing ThinApp applications within View
• Monitoring the View environment

Configuring and Managing Linked Clones

• View Composer operations
• Deploying and provisioning linked-clone desktops
• Managing linked-clone desktops
• Managing persistent disks

View Persona Management

• Configuring user profiles with View Persona Management
• Persona Management and Windows Roaming Profiles
• Configuring a Persona Management deployment
• Best practices for a Persona Management deployment

Local-Mode Desktops

• Configuring local-mode desktops
• View Transfer Server and Transfer Server repository
• Local-mode operations

Managing View Security

• Configuring the View security server
• Network configuration and authentication options

If you would like further information or would like to book any of the training course dates above then please call 0845 519 7408 or email training@optimussourcing.com