optimus sourcing

If you wish to book onto any of the courses below or you would like further course information then please call Blake or Paul on
0845 519 7408 or email training@optimussourcing.com

List Price £549 + VAT. Our Price £449 + VAT

15th August 2011 – London

15th November 2011 – London

Course duration: 1 day.

Effective Time Management Training Course

Capture ‘lost hours’ with this practical and insightful one-day course.

This highly practical one-day course helps you develop the self-management and time management techniques to increase your effectiveness. Emphasis is also placed on the importance of developing effective systems and procedures to support your own and your manager’s or team’s daily activities.

Is it right for me?
Suitable for secretaries, personal assistants, administrators and reception staff who are looking to improve their time management and organisational skills in order to manage their own workload effectively and enhance their performance.

What will I learn?

By the end of this course you will be able to:

• Plan and prioritise your workload confidently.
• Implement new systems to eliminate time wastage and enhance your own performance.
• Deal effectively with emails, paperwork, telephone queries and interruptions.
• Plan to meet key deadlines which determine your success and that of your manager or team.

What will it cover?

Time Management Within Your Role

• The common problems
• Time management – how it can enhance your performance
• Self-management
• Work/life balance

When There Aren’t Enough Hours in the Day

• Looking at how you spend your time
• Identifying the activities that steal your time and how to deal with them effectively

Planning, Prioritising and Effective Time Management

• Planning ahead versus fire fighting
• Being proactive not reactive
• Important versus urgent tasks
• Handling paper and electronic information
• Telephone and email techniques to save you time
• Systems and procedures

Practical Tools for Organising and Coordinating

• Diaries and planning tools
• Managing daily, weekly and monthly tasks

Effective Communication Under Pressure

• The importance of good communication
• How to deal with interruptions
• Managing your manager’s and team’s expectations of your workload
• How to say no

Personal Development
Identifying your working style Formulating a personal action plan

Effective Time Management Training Course

If you wish to book onto the course below or you would like further course information then please call Blake or Paul on
0845 519 7408 or email training@optimussourcing.com

List Price £999 + VAT. Our Price £799 + VAT

17-18th October 2011 – London

Course duration: 2 days

Executive Sales Presentations Course Overview

This action packed two-day workshop focuses on preparation, practice and performance. This course assumes a basic understanding of presentations, it will enable you to develop your presence and impact and deliver with influence and assertiveness. With your audience in mind this course will help you to prepare, build and deliver influential presentations that connect with the different personalities in the room.

The workshop has a blend of theory and practice. During the course each presentation is evaluated by peers and the experienced trainer with several chances to enhance the delivery. Some of your presentations will be filmed and burnt to disc for you to take away. The workshop has limited numbers to ensure feedback and coaching is given to each individual.

Is it right for me?

Workshops are designed for sales presenters who are expected to present to senior buyers or members of the board. These are not suitable for sales people looking for basic presentation skills.

What will I learn?

By the end of this course you will be able to:

• Enhance the impact of prepared sales presentations
• Add interest and style to your presentation.
• Identify the different audience types and how to adapt presentation and content to suit all styles.
• Match audience body language to help influence and persuade.
• Understand when and how to use multimedia.
• Gain agreement from all personality types.
• Create a development plan for future presentations.

What will it cover?

Audience

• Understanding and explaining a customer’s preferred or dominant thinking style
• Characteristics and how to manage different thinking styles
• Positive and negative elements of decision making

Presentation and Support Aids

• Working backwards to prepare a presentation that captures and maintains interest for the different thinking styles
• Visualise the written word
• How to maximise the use of supporting literature and demonstrations

Presenter Style

• Assessing your dominant thinking style and adapting your natural presenting style
• Working with your own style to match those of the audience
• Assessing what secrets your body language tells about you
• Full feedback from your trainer and peers as well as recorded practice sessions

Hooks and Anchors

• Introducing the subtle art of how to use NLP in your presentation
• What anchors are and how to use them to influence audience
• Practice verbalising hooks and anchors during your presentation

Final Close

• Choosing the best available information
• How to handle difficult questions
• Power and tone
• Humour
• Silence
• Identify when and how to close with impact

Accredited by the Institute of Administrative Management the Level 3 Certificate programme is for aspiring and existing PAs, secretaries and administration staff looking to set strong foundations for their career development. It’s an excellent introduction to the PA or administration role for anyone with limited experience or without formal training.

What is it about?
PAs and administrators require a diverse skill-set to meet the evolving demands placed on them. Our Certificate acknowledges this and offers a flexible choice of modules to let you create the programme that best suits your role and your career aspirations.

What will I get out of it?

• A nationally-recognised qualification from the IAM, the UK’s leading awarding and membership body for administration professionals

• The skills and confidence to maximise your contribution to your organisation

• Student membership of the Institute while you are working towards your qualification

• Full learning support via telephone and email

• Six days of face-to-face training with our team of expert facilitators

• An exclusive discount on full membership once you have successfully completed the qualification. For Level 3 graduates this is with the Institute of Professional Administrators

Certificate overview

• Simply choose six course modules from the following options:

• Minute taking

• Project skills for the PA & administration personnel

• Marketing for the PA & administration personnel

• HR for the PA & administration personnel

• Personal development for the PA & administration personnel

• Persuading and influencing for the PA & administration personnel

• Finance for the PA & administration personnel

• The green PA and office manager

• The new PA

• Essential business writing skills

• Creating effective events

• Time management

• The art of being brilliant – an introduction to NLP

Assessment
You will be assessed on five of the six course modules. The type of assessment depends on the modules chosen, but all are closely linked to practical challenges and situations faced in your job. Upon completion of all the modules and assessments, you will receive your IAM certificate.

For further information on this course and other PA & Secretarial qualification course then please Blake or Paul on 0845 519 7408 or email  training@optimussourcing.com